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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Small Business Trends for 2021

Small Business Trends for 2021

It's no secret that small businesses are facing one of the toughest periods in decades. The COVID-19 pandemic and many other issues have made them change the way they approach operations, sales, and other aspects of their businesses. Today, they need to explore more strategies that can support customers who also have had to adapt. Today, we’ll talk about a couple of the trends we expect to see in IT in 2021. 

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Are Your Employees’ Smartwatches Security Risks?

Are Your Employees’ Smartwatches Security Risks?

The smartwatch is one of the most popular gifts given to technology lovers; and, they have quite a bit of utility. They can help improve communication, health, and of course give them a sleek accessory. One problem that people don’t often consider is how their employer has to handle the influx of smartwatches and other IoT devices that are brought to work after the holidays. Today, we’ll briefly discuss how Internet of Things devices could be security risks and what a business should do about it. 

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Tip of the Week: Simple IT Practices for Business Success

Tip of the Week: Simple IT Practices for Business Success

Most businesses nowadays rely quite heavily on information technology to operate, as I’ve no doubt that you’re aware of. That’s why we thought it would be valuable to share some very simple IT best practices to help assist your operations by keeping your resources productive and secured.

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How Employees Can Cause a Threat, and How to Avoid Them

How Employees Can Cause a Threat, and How to Avoid Them

What would you consider to be the biggest threat to your business and its continued operations? Cybercrime? A natural disaster? What if I told you that it was the team members that you have employed—whether they meant to be or not? This is the hard truth that you need to prepare your business to resist.

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Good Practices Often Yield Good Results

Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Tip of the Week: Lesser-Known Google Play Features

Tip of the Week: Lesser-Known Google Play Features

Android device users rely on the Google Play Store to source applications, but many may not be aware of the controls and features that the Play Store has to offer. Let’s go over some of these features that could prove useful.

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Let’s Look at a Few Collaboration-Themed Applications

Let’s Look at a Few Collaboration-Themed Applications

Boosting collaboration is a central theme to many companies' operational strategies. The more that people can do as a team, the less costly operations have to be. That is a sound business strategy. Today, many businesses are looking to software to build a successful collaborative situation. Let’s take a look at three such apps that, if used properly, will help any business boost their team’s ability to work together. 

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Can You Save Money from Going Paperless?

Can You Save Money from Going Paperless?

Everyone knows that printing is costly. They come from nearly every direction: paper, ink, machines that seemingly always need some type of maintenance, the list of costs goes on and on. Some businesses, looking to get away from rising printing costs, and from paper files in general, are starting to do their best to eliminate printing and filing costs. Let’s take a brief look at how going paperless can save your organization money in the long run.

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Worried About Losing Your Technology While Working Remotely?

Worried About Losing Your Technology While Working Remotely?

Remote work has been on the rise for some time, even before the COVID-19 pandemic made it the safest way for a business to operate. Naturally, this makes organization a particularly crucial thing to consider, especially as public areas reopen as workspace options.

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How to Use Google Drive to the Fullest

How to Use Google Drive to the Fullest

For the business seeking out a comprehensive cloud-based content management and collaboration solution, Google Drive is an option that warrants serious consideration. While we don’t want to recommend it over another one of your options, per se, we did want to provide a brief beginner’s guide to putting it to use. That way, any business that does elect to adopt Google Drive—and the associated solutions it comes with—has more information going in.

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Helpful Features Found in Google Docs

Helpful Features Found in Google Docs

Within Google Workspace is Google Docs, a useful word processing solution that can be accessed through your web browser. In case you’re new to using Google’s productivity software, we have decided to assemble a short introduction to some of Google Docs’ most useful tools and features.

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Prioritizing Security with Your Messaging Apps

Prioritizing Security with Your Messaging Apps

If you asked your average person whether they are okay with their personal information being taken and used by businesses, you’d probably come across quite a bit of dissent. Ironically, it seems that people will give it right over via social media programs, but you are beginning to see some pushback when using apps. WhatsApp, the messaging app owned by Facebook, that is known for end-to-end encryption, has told users that they will soon be forced to share their personal data with Facebook.

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How You Can Use Workflow Automation to Make the Office Better

How You Can Use Workflow Automation to Make the Office Better

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

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Some IT Changes Can Be Problematic for Your Business

Some IT Changes Can Be Problematic for Your Business

The realities of the past year have made some businesses look to adjust their operational strategies. Many businesses that are, look to technology deployments as a way to make these adjustments. If the deployments don’t go as planned, however, it can have a major impact on business operations.

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Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Gmail is as secure as any comparable email platform, but there may be some messages you send that you’d rather not have hanging around in someone’s inbox. However, did you know that Gmail enables you to send messages that delete themselves after a set timeframe… while also preventing the contents from being forwarded, downloaded, copied, or printed?

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Improving Society Through Technology

Improving Society Through Technology

Ask someone what they think social media has done for society, and you will likely hear a series of complaints about how it is the driving force behind the most divisive period in human history. While their perspective is interesting, it is also wrong. Today, we thought we would take a look at how some of today’s most controversial technologies are working to improve society. 

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Are Apple Devices Immune to Threats? Don’t Bet On It

Are Apple Devices Immune to Threats? Don’t Bet On It

For a very long time, Apple has been requested to share a workaround for their platform security with law enforcement, which the company has refused outright. Their argument has been that doing so would inherently undermine their lauded security. Well, the feds have given up asking, because they went ahead and developed a workaround themselves… and in doing so, have revealed that iOS isn’t quite as secure as it was purported to be.

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What Bases Should a BDR Cover?

What Bases Should a BDR Cover?

As much as you hope it will not happen to your business, a disaster could very well strike at any time—statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to; we recommend that you implement BDR into your business continuity strategies.

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Have You Prepared Your Employees to Catch Phishing Attempts?

Have You Prepared Your Employees to Catch Phishing Attempts?

While it initially sounds promising to hear that the number of data breaches seen last year went down significantly, it is important to recognize that the number of data records leaked as a result more than doubled. One clear cause was the resurgence in the use of the underhanded malware variety known as ransomware. With this suggesting an increased threat of ransomware incoming, can you confidently say that your business’ team is ready to deal with it?

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Test Your Backup Before You Regret Not Doing It

Test Your Backup Before You Regret Not Doing It

If there is one thing that you could take away from our blog it is that data backup is an integral part of any business continuity strategy. Unfortunately, there are so many different parts to it that it’s not surprising some data could slip through the cracks if not maintained properly. If you’re not actively taking measures to keep disasters from derailing your business’ progress, you stand to lose more than some data. Let’s take a look at some of the critical parts of a data backup and disaster recovery process and why it is essential to give them a test regularly. 

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