SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Automation Options Any Business Can Use

Automation Options Any Business Can Use

If they are doing their job well, a business’ decision makers are always looking for ways to increase efficiency. For years, businesses were looking to their human resources to improve, but today, technology can fill in the gaps more effectively. A culture of automation--the act of having machines do tasks that humans used to do--is proving to be a potent strategy for all types of tasks. 

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How to Judge the Quality of an IT Provider’s Services

How to Judge the Quality of an IT Provider’s Services

It’s a safe assumption that your business relies on some technology in order to operate (after all, you are reading a blog on the Internet). As a result, it is likely that you will require some level of IT support at some point. While this may sound like something simple enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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Six Things to Consider When Moving Your Business

Six Things to Consider When Moving Your Business

When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go smoothly.

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Cybersecurity Takes Effort at 3 Levels

Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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IT Training That Is Sure to Get the Desired Effect

IT Training That Is Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

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What Reopening Should Look Like to Businesses

What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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How Likely Is It for Remote Work to Continue?

How Likely Is It for Remote Work to Continue?

Remote work has been crucial to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted these new methods of operation, it has become clear that remote work is likely to be much more than a survival tactic moving forward. Let’s look to a recent survey to see how remote work is influencing these businesses.

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Are Breaks During the Workday all that Helpful?

Are Breaks During the Workday all that Helpful?

Modern society is greatly focused on the virtue of hard work, of productivity. This has led to a kind of unspoken prejudice against breaks in the workplace, that any break that is not earned is the sign of an unproductive employee. As it turns out, the opposite is true. This week, we’re going over how you can turn your breaks into a way to accomplish more in the workplace.

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How Should IT Be Used as Employees Return to Workplaces?

How Should IT Be Used as Employees Return to Workplaces?

Many workplaces have started the processes necessary to safely return their employees to typical operations. However, this is going to involve no small amount of preparation in terms of your business’ technology and proactive planning. Let’s consider the different approaches that you could take as you resume operations in a way that helps protect your team while still enabling work to be done.

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How to Spend Less Time in Your Email Inbox

How to Spend Less Time in Your Email Inbox

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

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How Important Is It to Keep Devices Charged Up?

How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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Four Key Components of Successful Network Security

Four Key Components of Successful Network Security

Nowadays, a business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other incidents. Admittedly, managing this sounds like a Herculean task, but a few relatively simple implementations can help give your security a considerable advantage as you lock down your business’ future. Here, we’ve reviewed four such areas you need to focus on.

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How to Monitor Your Employees’ Activities without Crossing Any Lines

How to Monitor Your Employees’ Activities without Crossing Any Lines

Of all the contentious topics in the workplace, employee monitoring is among the most divisive. As an authority figure in your business, it is only natural that you would want to make sure that your team is working diligently—especially as they are working remotely. That being said, there are some lines that cannot be crossed you should be aware of. Let’s discuss the concept of monitoring your employees and what cannot be done.

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Ransomware Shouldn’t Cost You a Thing

Ransomware Shouldn’t Cost You a Thing

If fortune smiles on your company, you won’t ever have to deal with what we are about to discuss: ransomware. For the past several years ransomware has been a major issue for businesses, governments, and individuals. Today, we will talk about ransomware, how there are different strategies, and how some people want to put a ban on ransomware payments. 

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Tip of the Week: 4 Resolutions for Your Business Technology

Tip of the Week: 4 Resolutions for Your Business Technology

2021 is almost here, and if your business isn’t using technology to its fullest capability, you’re missing out on some considerable opportunities. Let’s go over a few winning strategies that you should adopt in the coming year.

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Tip of the Week: Simple IT Practices for Business Success

Tip of the Week: Simple IT Practices for Business Success

Most businesses nowadays rely quite heavily on information technology to operate, as I’ve no doubt that you’re aware of. That’s why we thought it would be valuable to share some very simple IT best practices to help assist your operations by keeping your resources productive and secured.

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Good Practices Often Yield Good Results

Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Worried About Losing Your Technology While Working Remotely?

Worried About Losing Your Technology While Working Remotely?

Remote work has been on the rise for some time, even before the COVID-19 pandemic made it the safest way for a business to operate. Naturally, this makes organization a particularly crucial thing to consider, especially as public areas reopen as workspace options.

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