SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Tip of the Week: 3 Leading Causes of Slow Internet

Tip of the Week: 3 Leading Causes of Slow Internet

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

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How COVID-19 is Impacting the Net Neutrality Discussion

How COVID-19 is Impacting the Net Neutrality Discussion

The cloud cast by COVID-19 wouldn’t seem to have very much of a silver lining at all, but if one looks very closely, there is the faintest one there. As more and more people are subscribing to self isolation and similar practices, remote work has become a more pressing need. In response, many Internet service providers and mobile data carriers are taking action and putting changes in place that actually resemble net neutrality.

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Coronavirus is Shifting the Communications Industry

Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

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Protecting Your Data Privacy Is Harder than Ever

Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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Putting the IoT to Work in Your Business

Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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How AI Can Make the Internet More Civil

How AI Can Make the Internet More Civil

Artificial intelligence can be used in numerous different ways, but one way you might not have anticipated is as a means of making sure people on the Internet mind their manners. Rude and inappropriate comments are remarkably common online, so it stands to reason that many companies and developers are looking for ways to minimize them. Let’s look at what some have implemented, utilizing artificial intelligence to their advantage.

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Tip of the Week: Introducing Google Chrome’s New Actions Feature

Tip of the Week: Introducing Google Chrome’s New Actions Feature

If it is going to remain the most common Internet browser, Google Chrome always needs to have new features added to it to make it the preferable choice for most users. Recently, Chrome Actions was implemented, likely contributing greatly to that goal. Let’s look at what Chrome Actions are, and how they could prove useful.

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The FCC is Taking Measures to Assist with Internet Connectivity

The FCC is Taking Measures to Assist with Internet Connectivity

Whether you’re referring to an individual’s personal needs or their work-related responsibilities, the Internet has become an essential component to most processes. Unfortunately, financial limitations often make sufficient connectivity unattainable for many. This is why the Federal Communications Commission stepped in last month to provide some assistance.

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The Federal Communications Commission is Evaluating Mobile Broadband

The Federal Communications Commission is Evaluating Mobile Broadband

Broadband Internet access is a critical consideration for today’s world, considering how much of daily life and business is now conducted online. Having said that, Internet access is still far from a given. In the United States, the Federal Communications Commission wants to work to fix this—but to do so, they need data. To help collect this data, the FCC wants you to install a speed test application on your smartphone.

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Getting Accessible Internet to the Disabled Isn’t So Easy

Getting Accessible Internet to the Disabled Isn’t So Easy

Accessibility to the Internet is a hot topic because, at this point, almost everyone should be afforded Internet access. The fact that some people don’t have access to the Internet puts them at a severe disadvantage. One group that has major problems with accessibility are disabled people. Let’s discuss what can be done about that.

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Examining the Potential Impacts of Big Tech Antitrust Legislation

Examining the Potential Impacts of Big Tech Antitrust Legislation

There are now five bipartisan bills being considered in the United States House of Representatives, strictly intended to help put some checks on the power that today’s modern technology giants have. Let’s consider what these bills are, and why the current business environment has inspired them.

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5 Tips to Enhance Your Wireless Connection’s Strength

5 Tips to Enhance Your Wireless Connection’s Strength

With more businesses moving in the direction of remote connections and mobile devices, it’s no surprise that wireless Internet is such a pain point for organizations. Sometimes it can be an exercise in frustration to connect to your office’s wireless network, and you might not really know what to do about it. Here are some ideas to try and increase your wireless network’s strength or signal.

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Tip of the Week: Scaling Your Wi-Fi Network

Tip of the Week: Scaling Your Wi-Fi Network

Most modern businesses rely on wireless internet connectivity in their day-to-day processes. Of course, this means that their potential productivity is tied to the quality of their internet and its capability to serve the entire workforce. As a business grows it becomes more important that its Wi-Fi setup can support it. Let’s go over the process of properly scaling your network to your needs.

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Twitch Creator Information Exposed After Hack

Twitch Creator Information Exposed After Hack

Twitch, Amazon’s popular streaming service where gamers and content creators broadcast to wide audiences, recently suffered a data breach. Thanks to this data breach, folks on the Internet now know just how much these content creators make, and it has exposed a whole new issue that Amazon must resolve.

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The Quality of Your Internet Connection Is an Important Metric to Track

The Quality of Your Internet Connection Is an Important Metric to Track

The Internet is a critical tool in your business’ toolbox, so it needs to be fast, reliable, and stable. What kinds of factors go into ensuring that you get the best, most reliable Internet connection? Find out in today’s blog.

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Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Wi-Fi connectivity is a remarkable technology when you really think about it, and it has fundamentally changed how we work today. What hasn’t changed, unfortunately, is that hackers and cybercriminals will try to use this technology to their own advantage. Therefore, let’s discuss a few relatively simple ways that you can improve your wireless network’s overall security.

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If You Think a Consumer-Grade VPN is Worth It, Think Again

If You Think a Consumer-Grade VPN is Worth It, Think Again

When it comes to security, one often overlooked tool is the virtual private network, or VPN. We recommend that all businesses use a VPN to keep remote and hybrid workers from inadvertently putting your business’ data at risk while out of the office. Let’s go over why a VPN is so effective, as well as what you should look for in a business-grade VPN tool.

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Custom Building Blocks Coming to Google Workspace, but Not for Everyone

Custom Building Blocks Coming to Google Workspace, but Not for Everyone

Google continues to build its Workspace platform up with new and innovative tools that can help businesses be more successful and efficient. One such tool is a new solution being offered to select businesses using work or school platforms of Google Workspace: custom building blocks.

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It’s Important to Be Selective With Your Business’ VPN…Here’s Why

It’s Important to Be Selective With Your Business’ VPN…Here’s Why

“I just wanted to take a second to thank the sponsor of this video, [insert VPN provider here], for supporting the channel!”

If you’ve been on YouTube in the past few years, this message likely sounds pretty familiar. Virtual private network providers have been taking advantage of the trend of influencer marketing to spread awareness of their largely obscure product—often, offering an enticing deal. While we have and will continue to promote the use of a VPN for business purposes, we wanted to clarify something here: these are not the VPNs we’re saying you should use.

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Don’t Fall for These 3 Browser Myths

Don’t Fall for These 3 Browser Myths

There is a lot of misinformation and misperceptions out there related to network security, especially where small businesses are concerned. In particular, browser security is one aspect where many individuals’ knowledge simply falls flat, and they buy into myths that put their data at risk. Let’s clear up some of these misconceptions so you can go about your day in a more secure way.

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