SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

How to Avoid Network Bottlenecks from Impacting Your Business

How to Avoid Network Bottlenecks from Impacting Your Business

Your network is a crucial part of your business, insofar as it is quite literally what powers your operations and enables you to work productively… at least, most of the time. Unfortunately, there is always the risk of a network bottleneck, or a limited capacity for data to move due to a lack of available bandwidth. So, how can these bottlenecks be avoided?

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What Should You Expect out of Artificial Intelligence?

What Should You Expect out of Artificial Intelligence?

AI has been a hot topic in recent months and years, which only makes sense. Not only has it been used in more public applications, but it has also caused a bit of controversy as it seems to “compete” with people. Back in September, art made by using an artificially intelligent platform caused a stir by winning an art competition, and workplace fears of a computer taking one’s job have seemingly become more well-founded than ever.

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File Digitization Brings a New Element to Your File Management

File Digitization Brings a New Element to Your File Management

Most modern organizations will have digitized their businesses to at least some degree without really putting much effort or thought into it. This massive and often unconscious change has created a lot of benefits for businesses with perhaps one of the most overlooked benefits being document digitization. Today, we want to discuss the great benefits that come from this initiative and why you should consider it.

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Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

The keyboard that you may very well have used to access this blog is, in a word, gross. While we aren’t going to go into too much detail about what makes keyboards so grimy, we did want to outline how you can easily clean up your keyboard every so often, just to make sure that it’s A: more hygienic, and B: less likely to malfunction at some point.

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A Cool New Security Technology May Make the Password a Thing of the Past

A Cool New Security Technology May Make the Password a Thing of the Past

Whether you love them or hate them, passwords serve an important purpose in the realm of cybersecurity. They are the first line of defense against potential threats, yet they are also notoriously easy to crack. Some of the biggest names in technology have been working on ways to get around the challenges presented by password security, including one that we are excited to highlight in today’s blog.

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VoIP Has the Features You Need in a Complete Communications System

VoIP Has the Features You Need in a Complete Communications System

Ah, the business telephone solution. You know you need it, but you dislike working with your current telephone provider for a number of reasons. You know you can get a better deal if you look around, but we bet that the best deal around is a hosted Voice over Internet Protocol solution from SMART Services. How can our VoIP solution save your business time, energy, and resources?

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Patience is a Virtue…Especially Amongst Your Team, Part 2

Patience is a Virtue…Especially Amongst Your Team, Part 2

Our blog last week covered how patience is an important part of the most successful and productive employees’ arsenal. This week, we want to cover how you can help your employees be more patient. If you know someone in your office who could take things down a notch, this is just the blog for you with four suggestions that might do the trick.

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What Can We Learn from T-Mobile’s Latest Data Breach?

What Can We Learn from T-Mobile’s Latest Data Breach?

It hasn’t been very long since T-Mobile experienced its latest major hack, but unfortunately, here we are again. Hackers have again accessed customer data, with 37 million customers being affected amongst both their prepaid and subscription-based accounts.

Let’s dive into the situation, and what can be learned from it.

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Tip of the Week: Easily Manage Virtual Desktops in Windows 11

Tip of the Week: Easily Manage Virtual Desktops in Windows 11

A lot of the time, user productivity is just about getting down to business. Sometimes, however, there are simply just too many different tasks to complete and it can bog down the production process. One way that users can use Windows to help them manage tasks is through the use of virtual desktops. Users can utilize multiple desktop experiences to separate the myriad of things they need to do. For today’s tip, we tell you how to utilize multiple virtual desktops in Windows 11. 

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The Reality Is That You Could Know More About Cybersecurity, Part 1

The Reality Is That You Could Know More About Cybersecurity, Part 1

The modern threat landscape is vast and unpredictable, and even if you think you know enough about cybersecurity to protect your business, we bet that you don’t. It’s not even just in the business world, either; individuals also struggle against cyberthreats, and so too do IT administrators. The next couple of weeks will be dedicated to cybersecurity to get across everything you need to know about it.

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Data Backup Truly Protects a Business

Data Backup Truly Protects a Business

Data backup is a must-have for every business, but it isn’t enough to just copy your data. You will need to have a data recovery strategy in place to ensure that your business can effectively respond after a data loss incident. Today, we’ll take a look at why considering your recovery strategy early is important, and how to prioritize it with everything else going on with your business.

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Could the Blockchain Someday Make Business Data More Secure?

Could the Blockchain Someday Make Business Data More Secure?

The blockchain has been a hot topic in the past few years, if only tangentially. With all the buzz around cryptocurrencies, it can be easy to forget about the underlying technology that powers it and its other applications. Let’s pivot to these other applications for a moment and discuss how the blockchain could potentially be involved with security needs at some point in the future.

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The Reality Is That You Could Know More About Cybersecurity, Part 2

The Reality Is That You Could Know More About Cybersecurity, Part 2

Last week, we went over why your business’ cybersecurity processes need to involve training. This time around, we wanted to focus on the other side of things, and delve into the essential network protections that no modern business should be operating without.

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Why You Want Critical Thinking Behind Your IT Management

Why You Want Critical Thinking Behind Your IT Management

Critical thinking skills are universally useful to have, particularly in the business setting, and especially when it comes to your business’ information technology management. Let’s discuss how these skills benefit your business, and how you can work to foster them.

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Why You Need to Concern Yourself with Your Business’ Cybersecurity Compliance

Why You Need to Concern Yourself with Your Business’ Cybersecurity Compliance

Regardless of your industry, there are going to be certain regulatory standards that you will be responsible for upholding. Many of these standards will be related in some way to your cybersecurity. Let’s talk about some of these cybersecurity standards, and why compliance is so critical for your business.

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How You Can Keep Prying Eyes Off the Emails You Send

How You Can Keep Prying Eyes Off the Emails You Send

Email remains a cornerstone in business communications, often containing sensitive information and other data that really needs to be protected. Fortunately, modern email platforms often enable you to add a little bit of protection, so long as you know what the process looks like. 

Let’s go over how you can make your emails just that much more secure.

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Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Wi-Fi connectivity is a remarkable technology when you really think about it, and it has fundamentally changed how we work today. What hasn’t changed, unfortunately, is that hackers and cybercriminals will try to use this technology to their own advantage. Therefore, let’s discuss a few relatively simple ways that you can improve your wireless network’s overall security.

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Not Even Voicemails are Safe from Phishing

Not Even Voicemails are Safe from Phishing

Phishing attacks have consistently been prominent in cybercrime throughout the past few years, not only due to their efficacy but also because there are so many avenues wherein phishing can be attempted. The first that comes to mind is email, of course, but you and your team need to keep these others in mind.

Take, for instance, a phishing voicemail…dubbed, naturally, a “phoicemail.”

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Tip of the Week: Using a Spreadsheet to Calculate Exact Age

Tip of the Week: Using a Spreadsheet to Calculate Exact Age

Both Microsoft Excel and Google Sheets offer a plethora of features to those who know how to use them, many of them with really niche applications to businesses. For instance, there is one function that allows you to easily calculate the time between the current date and a specified  day that, if applied properly, could easily provide businesses with some serious utility.

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IT Management is Just a Fraction of How We Can Help

IT Management is Just a Fraction of How We Can Help

How does your business manage its IT? Do you have an in-house team, and how busy are they with all of the hustle and bustle of their everyday duties? Do they have time to address the many challenges and requests made of them? If not, then perhaps you should consider a different model for your IT management. Luckily, we have just the opportunity for you, and you won’t want to miss out on it.

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