SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

How to Avoid Common Social Engineering Scams

b2ap3_thumbnail_do_not_fall_victim_to_these_tricks_400.jpgHackers are always seeking ways to infiltrate unsuspecting businesses.  Arguably, one of the most difficult to identify is a social engineering attack, in which the hacker exploits the end user, rather than cracking the security of technology systems.

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3 New Gadgets For 2016 That You’re Gonna Want [VIDEO]

b2ap3_thumbnail_2016_gadgets_400.jpgThousands of gadgets are produced each year designed to work with existing technology and to deliver marginal-to-significant increases in an individual’s productivity. Each year, many of these gadgets fail in some way or fall out of public consciousness, becoming nothing but an answer to a trivia question a decade down the road.

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Hackers Are Harming Hospital Equipment, Still Think Your Business is Not a Target?

b2ap3_thumbnail_hack_threats_400.jpgWhether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can anger the average PC user or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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Gmail Now Notifies Users if an Email Comes From a Shady Source

b2ap3_thumbnail_gmail_security_400.jpgWhenever you receive an email, there’s the possibility that it’s a spam message sent to infect you with viruses or malware, or to just waste your time. This chance isn’t just negligible; in fact, it’s enough to warrant concern for anyone utilizing email as a communication medium, including business owners. Thankfully, users of Gmail will soon be having a much easier time knowing the origin of their messages, and whether or not they were sent over a secure connection.

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Windows 10 On Pace to Surpass Windows 7 By 2017

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SMART Services is Ready to Help Your Business Make the Transition

Windows 10 is making its rounds in the business environment, which is hardly surprising. Microsoft is known for making great operating systems that are ideal for both consumer use and workplace productivity. Though Windows 10’s adoption rate has been somewhat slow, it’s expected to be on par, or even surpass, other Windows OSs in terms of sheer usability over the next few years.

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Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

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Alert: Hackers Posing as IT Support and Hijacking Computers

b2ap3_thumbnail_technology_take_400.jpgOne minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. The unsuspecting computer user calls the provided phone number, not realizing he or she has just fallen for a very expensive scam. So what are you to do if faced with this situation?

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Mobile Devices: A Love/Hate Relationship For Businesses

b2ap3_thumbnail_mdm_for_secure_network_400.jpgMobile devices in the workplace are a complex conundrum that many organizations don’t know how to face properly. On one hand, they allow workers to stay ahead of their schedules, and let them stay productive even when they’re not in the office. On the other hand, they present a serious security risk that needs to be addressed. How does your business handle mobile devices in the workplace?

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How SMART Businesses Keep Their Cloud Data From Falling Into the Wrong Hands

b2ap3_thumbnail_network_access_400.jpgCloud computing is a normal part of today’s business landscape. In fact, in a recent poll of IT and business executives by Harvard Business Review and Verizon, 84 percent of respondents said they increased their use of cloud services in the past year-- 39 percent said they had “increased significantly.” However, with more users accessing cloud data, business owners must be mindful of employee permissions.

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4 Benefits to Cloud Computing You Should Consider

b2ap3_thumbnail_cloud_for_your_business_400.jpgCloud computing is an important game changer for businesses, but some are dragging their heels when it comes to implementing this new concept into their strategy. One of the biggest reasons why businesses hold off moving to the cloud is because they are not  certain of what the cloud does.

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Do You Have an IT Professional Aiding Your Technology Choices?

b2ap3_thumbnail_outsource_it_400.jpgWho's in charge of making the decisions in your business concerning technology? Ideally, you want an internal IT manager or a CIO with IT experience calling the tech shots. However, many businesses don't have this luxury. According to a CompTIA survey from last November, 48 percent of businesses have managers making decisions about technology implementation that don't have IT experience.

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Mountains of Old Monitors are Creating an Ecological Disaster!

b2ap3_thumbnail_ecological_disaster_400.jpgRemember when you upgraded to a flat screen TV or monitor just a few years ago? You may have marveled at the increased picture quality and celebrated getting rid of your old and bulky equipment, but do you know what happened to the old CRT monitor after you threw it out? Unfortunately, the answer doesn't bode well for the environment.

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Be Wary of Bitcoin Fraud

b2ap3_thumbnail_bitcoin_400.jpgOn May 7, 2014, the U.S. Securities and Exchange Commission (SEC) released a news alert declaring Bitcoin, and all other virtual currencies insecure and unsafe. Due to a rise in Bitcoin popularity, many investors and business owners like to use it for worldwide transactions. But, how safe is it, and how likely are you to run into a Bitcoin fraud scheme?

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Alert: New Botnet Thunders Into View For Windows Users

b2ap3_thumbnail_go_zeus_400.jpgGameOver Zeus, a member of the Zeus family of malware, has been discovered and disrupted by the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice. But, this is only a temporary respite from the danger the malware poses - in two weeks, the threat will be back, and very much alive.

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3 Tips to Shield Your Business From A Data Disaster

b2ap3_thumbnail_the_data_shield_400.jpgTake a moment to consider your answer to this question, "What would you do if all of your business's data was somehow lost overnight?" How would you react, and what would you do about it? Your data is valuable, so much in fact that your business would be lost without it, and likely wouldn't be able to run properly.

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Is It Possible to Encrypt the Entire Internet?

b2ap3_thumbnail_encrypt_the_internet_400.jpgMany websites around the world are still suffering from the nasty little bug called Heartbleed that we covered last month. This prompted over 30,000 TLS/SSL certificates to be revoked and reissued, but many of them were reissued with the same keys. If this was going to happen, why revoke and reissue them in the first place? They're still just as vulnerable as before, since Heartbleed could have leaked those same keys weeks ago.

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IT Security Could Cost You Your Job!

b2ap3_thumbnail_lock_it_down_400.jpgIn December 2013, retail superpower Target was the target (hehe) of a massive data breach that could have affected as many as 110 million customers. On Monday, May 5, 2014, the CEO of Target, Gregg Steinhafel, announced that he would be stepping down, no doubt a result of the chaos that engulfed his company in the aftermath of this data breach. Target's CFO, John Mulligan, has stepped in as interim CEO until the position is filled once again.

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Make Your Chromebook Shine With These Two Easy Tips

b2ap3_thumbnail_chromebook_tips_400.jpgMobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.

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Save Money and Go Green with These Printing Tips!

b2ap3_thumbnail_change_it_400.jpgHow much paper and ink does your company use every week? Every month? Every year? More importantly, how much does this wind up costing your company in the long run? According to a study by 14 year-old science fair wiz Suvir Mirchandani, it was discovered that his Pittsburgh-area school district could reduce ink consumption by 24 percent and save an average of $21,000 a year by simply switching fonts. That's half of what the average American's annual salary is!

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Internet Explorer 8 Zero-Day Vulnerability Found, but Not Patched

b2ap3_thumbnail_vulnerability_microsoft_400.jpgWith the world still on edge about the recent vulnerability found in most versions of Internet Explorer, another one has been discovered, this time in Internet Explorer 8. This bug allows a hacker to execute malicious code when a user opens an infected email or webpage.

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