3 Decisions You’ll Want to Avoid Concerning Your Technology

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

Listen Too Much to One Party, And Not Enough to the Others

Look, we get it… the boss is the boss, and the big decisions will therefore fall on their shoulders. Having said that, IT decisions should not be the purview of the CEO, president, or other authority alone. Big implementations or newly introduced solutions should not be incorporated based on the desire of just those in leadership positions. These things should always be motivated by progress—basically, how much benefit can you see from making a considered change?

If you’re looking for some insight, you should turn to the opposite side of your business: your employees. They are the ones with hands-on experience with your technology, after all. The input of the end-user is not to be underestimated, so make sure you take what they have to say into consideration.

Postponing Essential Reviews

Nothing lasts forever, including the technology that your business operations rely on, the protections that keep your data safe, or the relationships you maintain with your customers. As a result, it is recommended that each of these undergo regular reviews to ensure that all is as it should be.

Doing so will help you to maintain your business’ functionality by preventing downtime and defending your data, while encouraging operations by helping you keep track of your most promising customers. Therefore, it should be clear that these reviews should be prioritized so that your business isn’t inadvertently hobbling itself.

Failure to Future-Proof

It is important that a business doesn’t simply wait for its current technology to become outdated before a plan is made to update or replace it. Acknowledging that technology will eventually need to be cycled out and scheduling regular maintenance until that point will allow a business to be better prepared for such a time. On a related note, business leadership should always be keeping an eye on trends in IT, seeking out the input to guide them to the best possible option moving forward.

SMART Services can help you address all of these concerns, and more. Give us a call at 586 258-0650 to find out what we can do for you.