SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Tip of the Week: Opening Your Needed Programs on Startup

Tip of the Week: Opening Your Needed Programs on Startup

If you were to look at any company’s list of priorities, chances are that “productivity” could be found somewhere at the top of the list. Current circumstances being what they are and many processes shifting as a result, this productivity is likely more of a challenge than normal. As any bit of saved time can increase productivity, we’re dedicating this week’s tip to a minor change you can make to accomplish this goal.

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What We Can Learn from the 2020 Data Breach Investigations Report

What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Business Improvements to Consider as You Resume Operations

Business Improvements to Consider as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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Tip of the Week: How to Encourage Remote Collaboration

Tip of the Week: How to Encourage Remote Collaboration

Recent events have shown how useful a remote workforce can prove to be, but this method of maintaining productivity isn’t without its challenges. For instance, a staff that is used to working side-by-side in an office may have difficulties in adjusting to this new work paradigm. Fortunately, there are a few company activities that can help make better remote habits stick. Let’s go over a few for this week’s tip.

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Why You Need to Audit Your Security

Why You Need to Audit Your Security

A security audit is designed to test the overall integrity of your business when it comes to its IT security. In today’s environment, businesses need to have strengthened fortifications in place to protect themselves from cyberthreats, and these fortifications need to be properly tested and reviewed over time. Let’s talk about some of the types of audits and their benefits, and how you can assess your security.

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Reopen Your Business with Confidence

Reopen Your Business with Confidence

As the COVID-19 pandemic rolls on, many businesses continue to operate remotely with an eye toward reopening their office soon. Today, we thought it would be a perfect time to go over a couple of things that small business owners will need to address as people begin coming back into the workplace. 

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Tip of the Week: Time Management at Its Best

Tip of the Week: Time Management at Its Best

You can make more money, but you can’t make more time. Making the most of your time at work isn’t always easy. There are all types of unexpected distractions that take up a lot of time, so you should know what works to help you get the most out of the time you do have. Today, we present three considerations that will help you manage your time better.

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IT Can Fill In a Lot of Gaps

IT Can Fill In a Lot of Gaps

When the stay-at-home orders were reigning down early in March, people weren’t sure just how long precautionary measures would last. Now that a large percentage of the workforce is either out of work, just returning to work, or working from home after nearly 100 days, it has proven to be one of the most challenging periods for businesses in contemporary business history. Today, we’d like to flip the narrative a bit and talk about three technology solutions that can fix some of your business’ problems in a time when there are plenty to fix.

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Automation Will Be Key for Future Businesses

Automation Will Be Key for Future Businesses

Many businesses have found it extremely hard to cope with restrictions levied by lawmakers because of the COVID-19 pandemic. This has sent business owners and decision makers looking for solutions to their revenue problems. The most popular solution is to automate some of the work that was typically done by human resources to try and slice some of the demands on their capital. Today, we will tell you how automation is here to stay in business. 

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Tip of the Week: How to Keep Your Wireless Printer Secure

Tip of the Week: How to Keep Your Wireless Printer Secure

Of all the technology that you have in the office, your printers may not be at the top of your list of security concerns. This is a mistake, as an unprotected printer could easily serve as an access point to someone with less-than-righteous motives. To help correct this, we’re dedicating this week’s tip to improving the security of your printing solutions.

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Let’s Help You Understand PCI Compliance

Let’s Help You Understand PCI Compliance

Nowadays, every business accepts payment cards. To protect people’s personal and financial information when conducting transactions using credit, debit, and gift cards, the companies that stand to lose the most if these transactions are compromised: Visa, Mastercard, Discover, and American Express, have implemented industry-wide compliance regulations. This regulation is called PCI DSS, short for Payment Card Index Digital Security Standard. Let’s take a brief look at this regulation.

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What We Can Learn from Some Foreboding Security Predictions

What We Can Learn from Some Foreboding Security Predictions

With the COVID-19 crisis far from over, many businesses have had their attention pulled away from their cybersecurity needs by the concerns that the current health crisis has generated. Here, we’ll be reviewing some of the observations that a group of 273 cybersecurity professionals have made, courtesy of an annual survey.

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When It Comes to Your Technology Policies, Don’t Forget These Three Details

When It Comes to Your Technology Policies, Don’t Forget These Three Details

If you haven’t kept your most up-to-date policies and procedures written down somewhere, you absolutely must correct this as soon as possible. A written guide to your business’ policies and procedures is crucial, as it is intended to give your team a resource to turn to for an answer to any questions concerning their employment. Let’s go over some things you must include in your written employee handbook.

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Employment Scams Have Recently Exploded

Employment Scams Have Recently Exploded

With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into the office right now, it is important that you share the following information with them, as it may help to keep them out of a tough spot.

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What Reopening Should Look Like to Businesses

What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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How Improving Communications Improves Your Business

How Improving Communications Improves Your Business

If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.

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Tip of the Week: How to Work with PDFs

Tip of the Week: How to Work with PDFs

One of the most common file types you hear about is the Portable Document Format file - although you probably know it simply as a PDF. PDFs are so well known because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Here, we’re providing some tips on how you can make your PDFs work for you.

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Are You Providing Internal Communication Capabilities?

Are You Providing Internal Communication Capabilities?

Businesses have a variety of communications to manage, including their internal ones. For many, this may be put on the back burner, as they prioritize their operational and sales-encouraging communications. However, internal communications are just as crucial, which is why we’re going over some of your options here - and how you need to use them.

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The Value That Managed IT Services Bring to the Table

The Value That Managed IT Services Bring to the Table

We’re always trying to get our message out, sharing how our services can bring value to just about any kind of business - including nonprofits and municipalities - seeing as just about every business today relies on technology to some degree. Here, we wanted to demonstrate how that value can present itself through managed services.

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Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Quick - when was the last time your routers were updated? Not sure? How about your servers, or every other piece of technology in your office?

The truth is, maintaining a business’ IT requires more than just running a virus scan every once and a while, or updating a mission-critical program on each workstation. It requires an in-depth understanding of each component and its history, assisted by the use of specialized tools and extensive record-keeping.

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