SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Phishing is a Threat, Even By Phone

Phishing is a Threat, Even By Phone

Telework has become crucial for businesses to sustain themselves right now, as remote work became a hard and fast requirement in the face of the coronavirus. However, if businesses aren’t careful, they could trade one issue for another in exposing themselves to security threats.

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What Would Happen if All Data Was Publically Available?

What Would Happen if All Data Was Publically Available?

What if I were to tell you that, by the time you finished reading this sentence, all personal data in existence was exposed? If every text sent, every Google search executed, every website visited, everything we had ever done online, was made public? Gizmodo recently reached out to an assortment of experts for their insights. Here, we’ve assembled their responses for you to consider.

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Is Your Smart Assistant Undermining Your Security?

Is Your Smart Assistant Undermining Your Security?

Smart assistants commonly appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance—and, like any other appliance, there are a few quirks that can be frustrating to deal with. For instance, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

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How You Can Make IT’s Life Easier

How You Can Make IT’s Life Easier

Business relationships, especially between you and a service provider or you and a coworker, are crucial to a business’ success. However, maintaining these relationships can be challenging when there’s a good chance that your actions might create more work for another person. Let’s go over why your relationship with IT may be strained, and offer a few tips to help fix it.

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Reviewing Zoom’s Efforts to Improve Its Security

Reviewing Zoom’s Efforts to Improve Its Security

As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase in its user base also revealed some serious security issues with the platform. Let’s examine what Zoom has done to resolve these issues since then.

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Paying a Ransom Demand Could Get Even More Expensive

Paying a Ransom Demand Could Get Even More Expensive

When it comes to ransomware, we have always stood firm in our recommendation not to pay whoever is responsible for locking down your systems. However, due to the globalized nature of technology and cybercrime, it is even more important that companies don’t attempt to placate their attackers with the demanded funds. Otherwise, warns the United States Treasury Department, these victimized businesses could very well pay severe fines for doing so.

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When the People You Trust Phish You

When the People You Trust Phish You

Having success in business often relies on developing trustworthy relationships. You have to trust your vendors and suppliers to get you the resources you need, you need to trust your staff to complete their tasks without putting your business in harm's way, and you need to trust your customers to buy the products and services that you offer. Running counter to these necessary bonds of trust are people actively soliciting people’s time, energy, money, and attention for their own selfish purposes.

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Four Key Components of Successful Network Security

Four Key Components of Successful Network Security

Nowadays, a business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other incidents. Admittedly, managing this sounds like a Herculean task, but a few relatively simple implementations can help give your security a considerable advantage as you lock down your business’ future. Here, we’ve reviewed four such areas you need to focus on.

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How to Monitor Your Employees’ Activities without Crossing Any Lines

How to Monitor Your Employees’ Activities without Crossing Any Lines

Of all the contentious topics in the workplace, employee monitoring is among the most divisive. As an authority figure in your business, it is only natural that you would want to make sure that your team is working diligently—especially as they are working remotely. That being said, there are some lines that cannot be crossed you should be aware of. Let’s discuss the concept of monitoring your employees and what cannot be done.

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Ransomware Shouldn’t Cost You a Thing

Ransomware Shouldn’t Cost You a Thing

If fortune smiles on your company, you won’t ever have to deal with what we are about to discuss: ransomware. For the past several years ransomware has been a major issue for businesses, governments, and individuals. Today, we will talk about ransomware, how there are different strategies, and how some people want to put a ban on ransomware payments. 

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The Current State of Cybercrime Paints a Grim Picture for Businesses

The Current State of Cybercrime Paints a Grim Picture for Businesses

Over the past year, entrepreneurs have focused on how to do business during the global COVID-19 pandemic. The public health crisis has been an opportunity for fraudsters and hackers, and the result has been an increase in losses (compared to the second-worst period on record) by over 50 percent. Let’s consider the situation, and how it is—unfortunately—getting worse.

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What the Retirement of Adobe Flash Means to Your Business

What the Retirement of Adobe Flash Means to Your Business

Once December 31st brings the New Year around, support for the once-popular Adobe Flash Player will officially end. Of course, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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With Remote Operations, Security is (Even More) Important

With Remote Operations, Security is (Even More) Important

Since the beginning of the COVID 19 pandemic, it has been clear that many companies were not prepared to continue their operations remotely. This was largely due to their leadership being convinced in recent years that allowing people to work remotely would lead to a considerable reduction in production, leading them to be unprepared to shift to remote functionality. Cybercriminals have taken advantage of many organizations as a result, so today we’ll discuss what needs to be done to secure endpoints from afar.

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Are Your Employees’ Smartwatches Security Risks?

Are Your Employees’ Smartwatches Security Risks?

The smartwatch is one of the most popular gifts given to technology lovers; and, they have quite a bit of utility. They can help improve communication, health, and of course give them a sleek accessory. One problem that people don’t often consider is how their employer has to handle the influx of smartwatches and other IoT devices that are brought to work after the holidays. Today, we’ll briefly discuss how Internet of Things devices could be security risks and what a business should do about it. 

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How Employees Can Cause a Threat, and How to Avoid Them

How Employees Can Cause a Threat, and How to Avoid Them

What would you consider to be the biggest threat to your business and its continued operations? Cybercrime? A natural disaster? What if I told you that it was the team members that you have employed—whether they meant to be or not? This is the hard truth that you need to prepare your business to resist.

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Prioritizing Security with Your Messaging Apps

Prioritizing Security with Your Messaging Apps

If you asked your average person whether they are okay with their personal information being taken and used by businesses, you’d probably come across quite a bit of dissent. Ironically, it seems that people will give it right over via social media programs, but you are beginning to see some pushback when using apps. WhatsApp, the messaging app owned by Facebook, that is known for end-to-end encryption, has told users that they will soon be forced to share their personal data with Facebook.

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Have You Prepared Your Employees to Catch Phishing Attempts?

Have You Prepared Your Employees to Catch Phishing Attempts?

While it initially sounds promising to hear that the number of data breaches seen last year went down significantly, it is important to recognize that the number of data records leaked as a result more than doubled. One clear cause was the resurgence in the use of the underhanded malware variety known as ransomware. With this suggesting an increased threat of ransomware incoming, can you confidently say that your business’ team is ready to deal with it?

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Pros and Cons of Biometric Security

Pros and Cons of Biometric Security

A lot has been made about biometric authentication over the past decade, so much so that it has been loosely integrated into a lot of the access control mechanisms on most modern mobile devices. Fingerprint scanners, retina scanners, and facial recognition are all part of the transition to biometrics to enhance security and privacy. For modern businesses, however, implementing biometrics can have some major drawbacks. Today, we will go over the pros and cons of biometric authentication.

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What Your Employees Need to Know to Keep Their Own Data Secure, Too

What Your Employees Need to Know to Keep Their Own Data Secure, Too

It is only too common for people to have very different personalities in the office as they do during their off hours, with different standards and practices to suit them. While there is absolutely nothing wrong with that on the surface, you need to be sure that they are at least upholding the kind of security best practices that you expect of them in the office while they are at home.

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Let’s Take a Look at the Data Breaches So Far in 2021

Let’s Take a Look at the Data Breaches So Far in 2021

By now, everyone knows that businesses can be defined on how they approach cybersecurity. Unfortunately, even if your business makes a comprehensive effort to protect your network and data from data breaches, all it takes is one seemingly minor vulnerability to be exploited to make things really hard on your business. Let’s take a look at the major data breaches that have happened since the calendar turned to 2021. 

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