SMBs Can Create Profits with VoIP

Voice over Internet Protocol, or VoIP for short, is the new wave in terms of telecommunication, and while some small businesses have hopped on board and adopted this new technology, others are still reluctant to do so. Well, we are here to tell you that the cost savings are, in fact, real. You have no reason not to replace your existing communication infrastructure with a hosted VoIP solution.

The numbers below are from a guide put together by Harbor Networks, and they illustrate just how much the average small business can save by switching to a hosted VoIP solution.

The Capital Savings Are No Joke

The most immediate savings come from the costs associated with VoIP compared to your traditional telecommunication solutions. A report by Telzio found that businesses saved up to 50% on monthly communication costs simply by switching to a VoIP service. This 50% was separate from the additional cost savings of performing annual maintenance on the telephone system. Furthermore, the startup costs associated with VoIP are practically nonexistent compared to your standard telephone system, and organizations with VoIP can cut costs associated with teleconferencing up to 30%. It is estimated that local calls can save businesses up to 40% compared to traditional telephone systems.

Enhanced Productivity Leads to Additional Cost Savings

While the COVID-19 pandemic forced many businesses to adopt a more flexible approach to remote work, there was an increasing trend prior which saw many employees working remotely at least part of the time. This led businesses to adopt VoIP in a certain capacity, and businesses that did so saw an increase in productivity. And you know what they say… when time is money, productivity transforms into cost savings. This increase in flexibility as a result of using VoIP saw a 20% rise in productivity and an average savings of an extra 40 minutes per work day, all of which can add up over the days, weeks, months, and even years.

Hosting Alleviates the Challenges of VoIP

One of the primary challenges that inevitably comes from implementing a solution like VoIP is who will be the one responsible for managing and maintaining it. Many small businesses are already stretching their resources thin, especially when it comes to IT, so what is the SMB to do when their budget is already stretched to the max? Well, hosted VoIP offers these companies a solution to their dilemma.

Rather than having someone on-premises manage the VoIP solution, it makes sense for a managed service provider to host the server which houses your VoIP solution. This allows your business to focus instead on taking advantage of VoIP’s great features and maintaining productivity. In fact, only 14% of businesses without full-time IT staff have issues with VoIP, and it’s likely that MSPs like SMART Services have contributed to this number being so low with our accessible and affordable technology management services.

Don’t wait to get started with a hosted VoIP solution from SMART Services. The sooner you implement these great tools for your business, the sooner you can start to reap the benefits of these cost savings. To find out more, reach out to us at 586 258-0650 .