SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

5 Features to Look for in a Video Conferencing Solution

5 Features to Look for in a Video Conferencing Solution

Video conferencing has become a popular way for businesses and their team members to communicate, with many platforms rising up to meet this demand. This growth begs the question, however, of how one goes about picking the best one for their organization’s needs. We’ve put together a few features that should be present in any option you consider for you to keep in mind.

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3 Communications Tools Your Business Can Really Benefit From

3 Communications Tools Your Business Can Really Benefit From

Digital communication is an important part of running any business, so you need to do your part by equipping your employees with the tools they need to communicate effectively both in and out of the workplace. Here are three of the most effective tools we have found which enable your business to flourish.

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How to Manage Your Remote Team Members

How to Manage Your Remote Team Members

Remote work remains a fundamental approach to workplace operations right now. While this has led to great opportunities, remote work adds a new level of complexity to managing your employees. Let’s go over a few practices that can help make this management simpler and more effective.

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Hybrid Work Practices are Altering How Office Space is Used

Hybrid Work Practices are Altering How Office Space is Used

Many businesses, seeking to balance the positives brought by remote work to the value that in-person, face-to-face operations have to offer, have leaned into hybrid work practices. This has led to many reconsidering how their office space is set up. Let’s dive into how these considerations are now shaping the workplace.

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Patience is a Virtue…Especially Amongst Your Team, Part 2

Patience is a Virtue…Especially Amongst Your Team, Part 2

Our blog last week covered how patience is an important part of the most successful and productive employees’ arsenal. This week, we want to cover how you can help your employees be more patient. If you know someone in your office who could take things down a notch, this is just the blog for you with four suggestions that might do the trick.

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Is Your Business Being Held Back By All Those Meetings? Research Says Yes

Is Your Business Being Held Back By All Those Meetings? Research Says Yes

Meetings are a common hold-up for getting things done in the office, an idea that is certainly not unfounded. Research supports the premise that meetings impact productivity. Let’s consider what the numbers say and how you can work to ensure meetings don’t influence your company’s productivity in a negative way.

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Understanding the Five Levels of Delegation

Understanding the Five Levels of Delegation

As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.

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Improve Your Collaboration Through Technology Solutions

Improve Your Collaboration Through Technology Solutions

With collaboration remaining an important component of any successful business, it’s important to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Today, we want to discuss some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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Tip of the Week: How to Get People to Listen to You Better

Tip of the Week: How to Get People to Listen to You Better

It’s important that you are able to communicate with the people you work for, with, and over; and a big part of this is ensuring that your points are heard. Let’s go over a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

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Prepare to Tackle These Collaboration Security Pitfalls

Prepare to Tackle These Collaboration Security Pitfalls

How does your business handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, particularly those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

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Microsoft Rolls Out Changes to Teams Collaboration App

Microsoft Rolls Out Changes to Teams Collaboration App

Microsoft developed the Teams platform with the aim of enhancing collaboration among individuals. The rise of remote collaboration has been ongoing for several years, and the COVID-19 pandemic solidified its place as a standard feature in business operations. Recently, Microsoft has introduced several enhancements to the platform to further augment its functionality.

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Implement These Collaboration Tools for Your Growing SMB

Implement These Collaboration Tools for Your Growing SMB

Collaboration is a key component of any business, and in today’s remote and hybrid work environment, it’s even more important than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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Scope Creep Can Railroad Your Projects

Scope Creep Can Railroad Your Projects

Projects are a big part of the small business model. Whether they are projects to improve organizational efficiency or productivity or projects that are completed for customers, strong project management is extremely important. Scope creep happens when a project becomes less efficient because the demands of the project keep changing. In today’s blog, we will try to define scope creep and how to prevent it from being a problem for your business.

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Teamwork Requires Innovative Collaboration Tools

Teamwork Requires Innovative Collaboration Tools

Collaboration is critical to the success of your organization, and in a lot of ways, productivity can’t happen without it. Some modern collaboration tools have improved operations so much that they have completely changed the workplace dynamic, making meetings easier to manage, clients easier to communicate with, and managing in-house processes in a more efficient way. It’s no surprise that the right collaboration tools can help your organization overcome just about anything.

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Collaboration Is a Priority For Many Businesses

Collaboration Is a Priority For Many Businesses

Innovation takes many forms, whether it’s implementing automated solutions to ensure tasks get done or implementing new ways to get work done by your in-house staff. Collaboration is one of the ways that your business can benefit from innovation, as the right solutions can make a world of difference. We’ll discuss some of the more innovative collaboration solutions that you can implement for your business.

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Solid Communications Provide Businesses with Strong Collaboration Options

Solid Communications Provide Businesses with Strong Collaboration Options

Is there anything more important to your business’ success than communication? If you’re not ready to communicate, it becomes difficult to collaborate and make strides on major projects. Thankfully, like many topics in business, technology allows for more effective communication and collaboration than ever before. Let’s take a moment to review some of the best technologies to streamline communication in the office.

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Is Lame Technology Killing Your Company’s Collaboration Efforts?

b2ap3_thumbnail_frustrating_old_tech_400.jpgCollaboration. It’s a buzzword that managers talk about all the time, yet few organizations will claim that they’ve mastered it. It’s often a company’s misuse of technology that attributes to their collaboration shortcomings--which is ironic because utilizing the right technology is the surest way to improve collaboration.

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Outsourcing Your Intranet Can Benefit Your Company

b2ap3_thumbnail_your_business_intranet_400.jpgA basic Intranet can be an invaluable tool for a budding company, and can help connect your employees over your own network. However, that's not all that an intranet is good for. It can also save you a lot of money in the long run by streamlining operations and decreasing downtime!

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