SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

So, Your Data Was Breached… What Do You Do Now?

So, Your Data Was Breached… What Do You Do Now?

Data breaches are an unfortunate reality in this day and age, even during the holiday season. While it is important to do everything you can to prevent these kinds of disasters, you need to be prepared to deal with it—both in terms of your operations, and in terms of communicating with your clientele.

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How Our Team Helps Protect Christmas from Krampus

How Our Team Helps Protect Christmas from Krampus

The holiday season has a variety of famous key players, including the likes of Santa, Rudolph, and the rest of the North Pole crew. Each year, they use their magic to help spread goodwill and joy to all the nice children of the world… but did you know that they are also responsible for protecting those who make the naughty list from Santa’s villainous counterpart, Krampus?

As the official managed service provider for Santa’s operation, we have been cleared to share the story about how we’ve helped defy Krampus to save Christmas.

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Smart Devices Can Become a Security Problem

Smart Devices Can Become a Security Problem

Smart devices and Internet-of-Things devices in general have taken the world by storm, and a home without at least a handful of smart devices is quite rare to find these days. However, smart devices—or devices that connect to the Internet to perform various functions—must be approached with a certain level of caution.

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Emerging Cybersecurity Trends for the New Year

Emerging Cybersecurity Trends for the New Year

If there is one shared priority most businesses and other organizations need to have it’s a strategy on how they are going to go about securing their network, infrastructure, and data from the numerous threats they face. Let’s take a look at three of the most crucial issues surrounding organizational cybersecurity as we head into the new year.

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Do You Have the Coverage You Need to Maintain Your Technology?

Do You Have the Coverage You Need to Maintain Your Technology?

When it comes to your business’ IT resources, who’s in charge? Do you have a CIO, or chief information officer, managing your IT decision-making, and do you have someone responsible for managing and maintaining your systems? If you don’t know the answer to either of these questions, then we need to have a conversation about your relationship with technology management.

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Will Businesses Still Have Departments Going Forward?

Will Businesses Still Have Departments Going Forward?

Sales. HR. Customer Service. IT. Accounting. Management. These different business departments have (for the most part) been categorized and compartmentalized for decades, cooperating to some extent but largely operating independently of one another. The question is, will this remain to be the case, with so many people now working remotely and communicating with their teammates as needed? Let’s try to make a few predictions as to the future of the departments we are all so familiar with.

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Tip of the Week: Three Resolutions to Make Concerning Your Business’ Technology

Tip of the Week: Three Resolutions to Make Concerning Your Business’ Technology

The new year is underway, and many of us have undertaken the traditional resolutions as an effort to improve ourselves by kicking bad habits and adopting good ones. Why shouldn’t your business join in the fun? We’ve put together a few resolutions that could benefit your organization if your team were to adopt them.

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Encryption: What It Is, and How It Works

Encryption: What It Is, and How It Works

Keeping your data protected is a huge concern nowadays, with more and more safeguards needed to prevent it from being exfiltrated. Encryption is a great way to prevent your data from being any good to those who might steal it. Let’s review what encryption is, and delve into how it works in practice.

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Hybrid Work Can Keep Your Workforce Together

Hybrid Work Can Keep Your Workforce Together

Ever since employees began returning to the office after getting a taste of remote work, there has been an ongoing war between employers wishing a return to normalcy and the employees who would rather get their work done from the comforts of their own home. Now, a new survey indicates that half of employees would rather quit than deal with an employer who mandates a return to the office environment.

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Get the Apps You Need in the Cloud

Get the Apps You Need in the Cloud

When it comes to your desktop infrastructure, your company has several different options available to it, one of which is Desktop-as-a-Service. How does this option compare to having a traditional workstation, and why might a small business get value out of Desktop-as-a-Service? Let’s take a closer look at what DaaS involves.

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3 Common Technical Issues We’re Here to Help With

3 Common Technical Issues We’re Here to Help With

There are times when you experience computer problems and you might hesitate to call in the big guns to resolve the issue. Unfortunately, the reality is that many businesses are under the impression that calling experts to handle their computer problems will leave them in a difficult position financially. We’re here to make sure that doesn’t happen! Here are three common computer repair problems that you might—just might—be able to solve in a simple and easy way.

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What Do You Need Onsite Computing For?

What Do You Need Onsite Computing For?

Cloud computing has been a hot topic in IT circles for a few years. First because of the skepticism that many IT professionals had for the practice, and now that it is a mainstream business technology, ways to boost security to protect the organization who has embraced this computing strategy. We’re here to tell you that while cloud computing is convenient, flexible, and seemingly affordable, there are instances where having physical machines makes more sense for a business. 

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Tip of the Week: Working Remotely, Without Overworking Remotely

Tip of the Week: Working Remotely, Without Overworking Remotely

Remote work has become a major part of modern business operations for a great many companies, but there is also a difficulty that frequently comes into play with remote work: the phenomenon of overwork. Let’s review some tips to help minimize the risk of overwork as people continue remote work.

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Ransomware is Only Getting Worse in 2022… So What Can You Do?

Ransomware is Only Getting Worse in 2022… So What Can You Do?

Ransomware has been commonplace for years, with no sign of it going anywhere anytime soon. Let’s take a few moments to examine the state of ransomware right now, and review how to keep it from impacting your businesses.

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Are Smart Devices Getting Smarter?

Are Smart Devices Getting Smarter?

Smart devices are everywhere, with the Internet of Things (the blanket term for any device that connects to the Internet for added functionality) growing larger each day. While this is great for convenience (and in many cases, the "cool factor") it can have some chilling ramifications for cybersecurity.

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When It Comes to Ransomware, It's Best to Avoid It

When It Comes to Ransomware, It's Best to Avoid It

Ransomware is widely regarded as one of the worst modern cyberthreats out there today, and there's plenty of evidence to support this. These attacks and their aftereffects can devastate businesses of all industries. Let's consider why it is that ransomware is so dangerous, and what can be done to fight it. 

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Unified Communications Help in the Office and in the Field

Unified Communications Help in the Office and in the Field

Wherever a business’ team happens to be working, maintaining communications is a huge priority. This is not only for the sake of operations, but also for the sake of your company culture. Let’s explore how this can be accomplished through a strategy known as unified communications.

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How to Keep Your Remote Team from Siloing

How to Keep Your Remote Team from Siloing

While remote work has been a relatively new option for many businesses currently using it in their operations, it has already shown considerable benefits. Having said that, it would be incongruous of us if we didn’t also acknowledge one glaring issue that remote work has helped to foster: a sense of disconnect in many of those making use of it.

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What’s the Difference Between a Security Incident and a Breach?

What’s the Difference Between a Security Incident and a Breach?

Cybersecurity is an important subject for a business’ entire team to appreciate, particularly when it comes to the minute differences between different terms. For instance, a layperson might hear “breach” and automatically think “security incident.” While this technically isn’t incorrect, per se, the two terms aren’t really synonymous.

Let’s take a few moments to dive into the minutiae and define these two terms more clearly.

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What You Can Do to Make Your Cloud Resources More Secure

What You Can Do to Make Your Cloud Resources More Secure

Look, we are big fans of the cloud, especially for data storage, but you shouldn’t implement the cloud without a solid security strategy. Whether you are using it for your business’ data storage needs or just to take backups of your infrastructure, you’ll still need to keep various facets of security in mind for your cloud storage. It all starts with figuring out how secure your cloud provider really is.

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