SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

3 Major Pain Points Alleviated By a VoIP Phone System

3 Major Pain Points Alleviated By a VoIP Phone System

Software-based phone systems are increasingly popular in the workplace. Traditional phone systems, while helpful under certain situations, are becoming increasingly antiquated compared to Voice over Internet Protocol (VoIP). VoIP can help you save money and improve efficiency. But is VoIP right for your business?

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Here’s the Most Efficient Way to Back Up Your Data

Here’s the Most Efficient Way to Back Up Your Data

Is your business still using tape as its primary method of data backup? If so, you could be missing out on a more reliable, less time-consuming alternative. Image-based, or “snapshot” backup solutions are the optimal way to guarantee the continuity of your organization’s data infrastructure.

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Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Payment via mobile device is gaining in popularity thanks to the latest smartphones making it easier than ever to pay bills or send money whenever needed. Yet, this trend also presents an interesting conundrum. What’s the best way to make mobile payments, and how can they be processed with minimal chance of being compromised?

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Tip of the Week: 4 Power Tips for Windows 10 Users

Tip of the Week: 4 Power Tips for Windows 10 Users

Since the release of Windows 10 almost a year ago, people have found many ways to leverage this great new operating system to their business’s advantage. But have you failed to take advantage of some of the basic new features that got everyone so excited in the first place?

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3 Talk-to-Text Apps that are Well Worth the Money

3 Talk-to-Text Apps that are Well Worth the Money

The development of mobile platforms has led to the development of hundreds of apps that give users the ability to capture websites, take notes, and help with a person’s daily business tasks. Some users of modern smartphones (and other mobile devices) routinely complain about the reliability of the on-screen keyboard interface, as communication is as important to the development and outcome of projects as ever. For this reason, some developers have begun creating applications that allow users to dictate to their devices; turning spoken words into text. Here are three of the most reliable options to turn your voice into text.

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Sneaky: Some Microsoft Users are Reporting Unwanted Upgrades to Windows 10

Sneaky: Some Microsoft Users are Reporting Unwanted Upgrades to Windows 10

Windows 10, the latest operating system in Microsoft’s repertoire, has several business-friendly features that can potentially improve your organization’s workflow. However, many users are reporting that Windows 10 is installing on their devices automatically without their consent. If this is true, and your organization’s software is upgraded without your consent, you could be facing a big issue.

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Adopt These 3 IT Concepts to Ensure Future Success

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By its nature, technology is always changing, evolving, and moving forward. Organizations that understand this and plan for these changes end up making the most out of their technology. Those that don’t, get left behind. Here are three ways to make sure that your company’s technology will best serve your future needs.

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New Technology From LG Lets You See What a Bowling Ball Sees [VIDEO]

b2ap3_thumbnail_lg_rolling_security_400.jpgNew consumer technology, he LG Rolling Bot, looks like it will be a nifty little device to leave either in your office or at home. Basically, it’s a rolling security camera that can be controlled remotely through a smartphone.

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If a Self-Driving Car Gets Into an Accident, Who’s at Fault? [VIDEO]

b2ap3_thumbnail_auto_car_400.jpgThe world might not see widespread use of artificial intelligence for quite some time, but that doesn’t mean developers aren’t taking baby steps in that direction. Take for example Google and its automated vehicles. If Google successfully makes a self-driving car that’s aware of its surroundings, we might see them on the roads as early as 2020.

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5 Tips to Minimize the Risk Associated With BYOD

b2ap3_thumbnail_byod_mobile_400.jpgHow many of your employees have a smartphone? The answer is probably most (if not all) of them. In the United States alone, nearly two-thirds of adults own a smartphone, and many of them depend on the device to do much of their personal computing. As a result, many workers, even if instructed not to, will use their devices while at your office. This is why many companies have put in place a comprehensive Bring Your Own Device (BYOD) strategy.

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3 Reasons VoIP is Superior For Conference Calls

b2ap3_thumbnail_voip_video_400.jpgConference calls are a staple in the modern office environment. But did you know Voice over Internet Protocol (VoIP) offers a significantly better way to handle conference calls?

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An Uninterruptible Power Supply Device May Be the Missing Piece to Your Network Puzzle

b2ap3_thumbnail_get_yourself_a_ups_400.jpgWith as many resources as you’ve invested in your company’s technology, you should do everything you can to protect it. An IT infrastructure that doesn’t have an Uninterruptible Power Supply (UPS) safeguarding its data, is putting the entire operation at risk. Here’s what you need to know about this important device.

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Finally, Microsoft Cuts the Cord on Internet Explorer 8, 9, and 10

b2ap3_thumbnail_ie_end_of_support_400.jpgAs of two weeks ago, Internet Explorer 8, 9, and 10, are no longer supported by Microsoft. That’s right; no more patches or security updates for IE. This makes continuing to use older versions of Windows a cause for concern. Perhaps this is for the best, but in light of this news, users of IE will want to either update to IE 11 or switch to a new browser.

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Why Should You Upgrade Your Old PC When it’s Doing Everything You Need it To?

b2ap3_thumbnail_old_working_tech_400.jpgTechnology changes at an astounding rate. Because of constant technological improvements, some users feel the need to replace their devices the second a bigger and better technology is launched. On the other hand, the increase in reliability of computers in recent years has has hindered the sales of new PCs.

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4 Virtual Reality Technologies Poised to Shake Up the Market

b2ap3_thumbnail_virtual_reality_technology_400.jpgEntertainment has grown so synonymous with smartphones and technology that it’s almost impossible to think about these innovations without considering their entertainment value. Virtual reality augmentation, while slightly different, is an emerging technology that brings elements of virtual space to the lives of everyday users. So, how does virtual reality work, and can it be used for more than just entertainment purposes?

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Tip of the Week: Don’t Be Duped By These 4 Battery Myths

b2ap3_thumbnail_batteries_that_last_400.jpgWhen was the last time you let your phone’s battery die on you? Due to the takeover of mobile technology in the workplace, smartphones have basically become inseparable from their owners, particularly the ever-busy business owner. Despite the imperative role that smartphones have in the workplace, you should know that there are several battery myths that might be holding you back from achieving maximum efficiency with your device.

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There’s an Important Difference Between Data and Information

b2ap3_thumbnail_information_data_400.jpgYou can’t have IT without information, you can’t have information without data, and technology is what creates data so that you can better use your company’s technology to increase sales. Got it? Understanding the flow of data can be confusing. It’s important to have a handle on it so you can leverage your data for the success of your business.

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How Windows Tablets Can Enhance Your Business, Part I

b2ap3_thumbnail_windows_8.1_tablet_400.jpgSmartphones and tablets are the new norm. Most professionals have begun to utilize mobile devices to accomplish tasks when they are away from their work PC. Not to say that these devices offer all that much in the way of productivity. Sure, there are plenty of software titles either ported over from the PC or developed directly for the mobile environment, but sometimes these titles don’t offer the functionality, or they take up too many of the device’s resources to be of much use. With these variables to consider, manufacturers are searching for the best way to deliver devices with enhanced productivity capabilities, right out of the box. One of these manufacturers is Microsoft.

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Why You Should Go With a Solid State Drive if You Can Afford It

b2ap3_thumbnail_solid_state_drive_400.jpgIf you’re in the market for a new computer, then you’re going to have to make a decision: Go with a traditional hard drive (HDD), or a solid state drive (SSD). While a computer equipped with an HDD will cost you less money, an SSD promises to faster speeds and a longer lifespan. This begs the question, is SSD worth the extra money?

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As Seen in Zoolander, Tech Support Miscommunication Can Be Frustrating

b2ap3_thumbnail_tech_support_miscommunication_400.jpgIT support is heavily reliant upon communication between both parties involved. Without both sides being on the same page, IT support miscommunications are far more likely to happen. Sometimes you just can’t help but laugh at poor communication skills, as seen in the 2001 movie Zoolander. But thankfully, these situations don’t arise too often in the non-fictional universe… right?

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